商旅英语轻松学各章检测题(39)

A.to cause B. causing C. cause D. caused
9. Only by adopting the highest standards of integrity ___B___the trust of our clients and the companies we work with.
A. we earn B. can we earn C. we can earn D. we will earn
10.For the sake of our long-term ___B___, we may consider reducing the price by 10 percent.
A. cooperate B. cooperation C. cooperating D. cooperated
论坛题
第一章
1.Please describe the check-in process at the airport.
2.What can you do when you feel bored on a plane? Try to list more than 5 things you can do.
3.Discuss the two basic things you need to handle before you fly.
第二章
1.If you are leaving for New York next week, how to make a reservation with a hotel there by telephone?
2.What are the important factors you consider when choosing a hotel? why?
3.If you are dissatisfied with the hotel’s services, how can you make a complaint?
第三章
1.What etiquette should we pay attention to when making a call?
2.How do you bargain over the phone?