全是干货！90岁台积电创始人1.5小时演讲，讲透60年创业管理心得(12)

这就是台积电的Measurements，成功不成功就看这个strategy。
3、台积电策略衡量尺度：Satisfying Customer Needs（满足客户需求）
What does the customer need? The following is a list that should cover the cast majority of needs, but each customer’s priority is often different（客户需要什么?下面的列表应该涵盖大多数需求，但每个客户的优先级往往是不同的）:
(1)Technology that allows the customer to out compete, or at least be competitive with, his competitors（使客户在竞争中胜出，或至少与其竞争对手有竞争力的技术）.
(2)Flexibility in TSMC’s ability to respond to demand（台积电应对需求能力的灵活性）.
(3)Low price（低价格）.
(4)Short cycle time from tapeout to finished production wafers（从成品到成品的周期短）.
(5)Quality & reliability（质量和可靠性）.
(6)Design services to help customer to outcompete, or at least be competitive with, his competitors（设计服务，帮助客户胜过竞争对手，或至少与竞争对手竞争）.
(7)Seamless communications with TSMC（与台积电的无缝沟通）.
(8)Turn-key services（交钥匙服务）.
(9)Protection of customer’s proprietary information（保护客户专有信息）.
(10)Instant efforts and solution of any problems that may crop up（立即努力解决任何可能出现的问题）.